Shipping policy
At a glance
Germany: €5.99 shipping, free on orders from €100, delivery in 1–2 business days
Austria €19.99, Switzerland €29.99 shipping, both free on orders from €250
Shipped with DHL – you always get a tracking number
Shipping costs and delivery times
| Shipping to | Delivery time | Cost |
|---|---|---|
| Germany | 1–2 business days | €5.99 free from €100 |
| Austria | approx. 2–4 business days | €19.99 free from €250 |
| Switzerland | approx. 3–6 business days | €29.99 free from €250 |
| Other EU countries | approx. 3–6 business days | from €18.99 by weight |
| United Kingdom | approx. 4–8 business days | from €29.99 by weight |
|
Rest of Europe e.g. Norway, Iceland, Serbia |
approx. 3–6 business days | from €30.99 by weight |
| Rest of the world | approx. 7–20 business days | from €49.99 by weight |
Delivery times apply from dispatch. You’ll see the exact price for your country at checkout before you pay. If you don’t pay in euros, the checkout automatically converts the shipping costs into your currency. You can see which countries we deliver to in the country selection at checkout.
Shipping costs by weight
For these regions, shipping costs depend on the total weight of your order (prices in euros):
| Weight | EU | UK | Rest of Europe | World |
|---|---|---|---|---|
| up to 2 kg | 18.99–19.99 | 29.99 | 30.99 | 49.99 |
| up to 5 kg | 21.99–22.99 | 34.99 | 36.99 | 79.99 |
| up to 8 kg | 24.99–26.99 | 40.99 | 43.99 | 99.99 |
| up to 10 kg | 26.99–29.99 | 46.99 | 47.99 | 119.99 |
| up to 15 kg | 31.99–34.99 | 54.99 | 58.99 | 159.99 |
| up to 20 kg | 36.99–41.99 | 66.99 | 69.99 | 199.99 |
| over 20 kg | 46.99–49.99 | 86.99 | 79.99 | 249.99 |
Where a range is shown (e.g. 18.99–19.99), the price also depends on the country.
Processing and tracking
We process and ship orders within 1–2 business days of receiving payment. As soon as your order is on its way, you’ll receive an email with the tracking number.
DHL Packstation
In Germany, we also deliver to DHL Packstations. To do so, please enter your DHL Postnummer (customer number) and the Packstation number in full.
Customs for deliveries outside the EU
For deliveries to countries outside the EU (e.g. Switzerland, UK, Norway, USA), customs duties, import taxes or fees may apply. These are payable by you as the recipient.
Gift card
We send the Campnetic Premium gift card free of charge as a letter within Europe (2–4 business days).
Packaging
We pack your order carefully so that it reaches you safely.
Questions?
Write to us at info@campnetic.com – we’re happy to help. You’ll find our contact details under Contact information and everything about returns under Refund policy.
Last updated: 20 October 2026