Shipping policy

At a glance

Germany: €5.99 shipping, free on orders from €100, delivery in 1–2 business days

Austria €19.99, Switzerland €29.99 shipping, both free on orders from €250

Shipped with DHL – you always get a tracking number

Shipping costs and delivery times

Shipping to Delivery time Cost
Germany 1–2 business days €5.99
free from €100
Austria approx. 2–4 business days €19.99
free from €250
Switzerland approx. 3–6 business days €29.99
free from €250
Other EU countries approx. 3–6 business days from €18.99
by weight
United Kingdom approx. 4–8 business days from €29.99
by weight
Rest of Europe
e.g. Norway, Iceland, Serbia
approx. 3–6 business days from €30.99
by weight
Rest of the world approx. 7–20 business days from €49.99
by weight

Delivery times apply from dispatch. You’ll see the exact price for your country at checkout before you pay. If you don’t pay in euros, the checkout automatically converts the shipping costs into your currency. You can see which countries we deliver to in the country selection at checkout.

Shipping costs by weight

For these regions, shipping costs depend on the total weight of your order (prices in euros):

Weight EU UK Rest of Europe World
up to 2 kg 18.99–19.99 29.99 30.99 49.99
up to 5 kg 21.99–22.99 34.99 36.99 79.99
up to 8 kg 24.99–26.99 40.99 43.99 99.99
up to 10 kg 26.99–29.99 46.99 47.99 119.99
up to 15 kg 31.99–34.99 54.99 58.99 159.99
up to 20 kg 36.99–41.99 66.99 69.99 199.99
over 20 kg 46.99–49.99 86.99 79.99 249.99

Where a range is shown (e.g. 18.99–19.99), the price also depends on the country.

Processing and tracking

We process and ship orders within 1–2 business days of receiving payment. As soon as your order is on its way, you’ll receive an email with the tracking number.

DHL Packstation

In Germany, we also deliver to DHL Packstations. To do so, please enter your DHL Postnummer (customer number) and the Packstation number in full.

Customs for deliveries outside the EU

For deliveries to countries outside the EU (e.g. Switzerland, UK, Norway, USA), customs duties, import taxes or fees may apply. These are payable by you as the recipient.

Gift card

We send the Campnetic Premium gift card free of charge as a letter within Europe (2–4 business days).

Packaging

We pack your order carefully so that it reaches you safely.

Questions?

Write to us at info@campnetic.com – we’re happy to help. You’ll find our contact details under Contact information and everything about returns under Refund policy.

Last updated: 20 October 2026