Your questions, our answers!
Everything you need to know about Campnetic and its products – compact and understandable.
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General information
What is Campnetic
Campnetic is a provider of magnetic and innovative camping accessories that can be attached to the outside of the van to enhance and enrich the camping experience.
What products does Campnetic offer
We offer various accessories that attach to your van with magnetic holders. Hooks, lamps, shelves, sandboards, kitchen roll holders, and much more.
Who develops the products
We're campers ourselves and have plenty of ideas. We develop solutions together with engineers (RWTH Aachen), among others.
Will there be more articles in the future?
100% yes, we have so many ideas and numerous prototypes that we are currently testing. However, developing new items and stocking them is capital-intensive - since we are a young company, we cannot implement all ideas at the same time.
Who is behind Campnetic
We are campers ourselves and developed the ideas on various road trips. We are self-financed and have no investors on board.
How did you come up with the name?
While drinking a bottle of red wine in Sardinia, we came up with the idea: as simple as it is easy - Campnetic - a composition of camping and magnetic.
Product Information
How do the magnetic products work?
Our products use strong, rubberized magnets that stick securely to the metal surface of the van or camper. They are easy to install and remove without leaving any marks.
Are the magnets strong enough?
Yes, our magnets are very strong and specially designed to hold securely at all times.
Do the magnets hold even in the rain?
Yes, the magnets are rubberized and hold even in the rain.
Installation and use
How do I attach the accessories to my van?
Installation is simple: position the magnetic accessory in the desired location on the van and let the magnets do their work.
Can the accessories damage the paint of my vehicle?
Our products are rubberized to prevent damage to the paint. Before applying, always check that there is no sand or other dirt on the magnet or the paint.
Are the products weatherproof?
Yes, our products are weatherproof and can be used in rain, snow and wind. All screws are made of high-quality, rust-proof A4 stainless steel. Please note that magnets can lose their adhesive power at temperatures above 80°C. Make sure not to expose your products to extreme heat, which can reach 80°C.
Compatibility and customization
Do the products fit every vehicle?
Our magnetic accessories are suitable for almost all common van and camper models (Sprinter, Crafter, Ducato, VW buses and many more). Of course, it doesn't work with special, non-magnetic motorhomes or materials (e.g. aluminum or GRP). You can use the items on the doors of partially integrated motorhomes.
Can the products be customized or adapted?
We currently do not offer any personalization options, but it is possible in the future. For larger order quantities, please feel free to inquire.
Safety and care
How do I care for the magnetic products?
Simply wipe with a damp cloth. Mild cleaning agents can be used for heavier soiling. Be sure to remove salt after use at the seaside.
What is the best way to store the products?
Many of our Campnetic products come with a protective bag so you can easily store them in your van while you drive and avoid scratching the items.
Are there any safety instructions I should follow?
- Do not let magnets collide uncontrollably!
- Do not squeeze your fingers!
- Keep magnets away from pacemakers, electronic devices and storage media!
- No dirt between the vehicle and
rubberized surface! - Product only for the intended
Use for its intended purpose! - Before use, ensure that the
check! - Do not heat magnets above 80°C – they
could lose their effectiveness!
Ordering and delivery
How long does the delivery take?
Delivery within Germany usually takes 1-2 business days. Our items are in stock and will be shipped by 2 p.m. Within Europe, delivery times may vary. International shipping generally takes 3-8 business days.
Are all the items in stock?
If the items are available to order from us, we also have them in stock at our shipping warehouse in Germany so we can ship them as quickly as possible. This means that the items are NOT assembled until you place your order.
Which payment methods are offered?
We accept common payment methods such as credit cards, PayPal, Apple Pay, Google Pay, etc. Purchase on account is only offered through the service provider Klarna.
Are there any discounts or voucher codes?
No, Campnetic does n't offer discounts or coupon codes . We've consciously decided to offer fair prices right from the start—without artificially added discounts. Many companies factor discounts into the price from the start, so everyone ends up buying with a "discount." This doesn't correspond to our philosophy.
Do you also sell to retailers/B2B
We also sell to dealers, car dealerships, wholesalers, and similar companies. You are welcome to inquire about terms and conditions by emailing info@campnetic.com . Please note that a minimum order quantity is required, and no special dealer terms are available for standard retail quantities.
Which shipping service providers do you use?
Within Germany we prefer to ship with DHL. Within Europe we ship with DPD.
How much are the shipping costs?
You can find more information here: Shipping costs .
Return and warranty
Can I return a product?
Yes, we offer a 30-day return policy as long as the product is undamaged and in its original packaging. However, since we're a young company, we would appreciate it if you refrain from using this option too often, as it can be costly. The return address is:
Dein-Versand GmbH
c/o Campnetic
Friedrich-Ebert-Straße 275
58566 Kierspe,
Is there a guarantee on the products?
We have the highest quality standards, but of course it can happen that something doesn't work as it should. We offer a 2-year warranty on all our products against manufacturing defects.
Contact and support
How can I contact customer service?
The best way to reach us is by email: info@campnetic.com
Is there a hotline?
Unfortunately, as a young company, we don't have a hotline that's open 24 hours a day for cost reasons. However, you can always email us at info@campnetic.com, and we'll respond to your request as quickly as possible. If necessary, we'll be happy to schedule a phone appointment or respond to requests for a callback.
Can we follow you on social media?
Yes of course, we would be happy if you would follow us on Instagram:
Feel free to tag, comment and repost.
